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Alternative Dispute Resolution

SA Hotels informs its valued customers that, in the event of a dispute related to the acquisition of one of our services or a solution presented by us, they have at their disposal the possibility of resorting to an Alternative Consumer Dispute Resolution entity.

ADR entities are independent bodies that seek to help consumers and suppliers reach an agreement in a simple, quick and cost-effective way.

In accordance with current legislation, you can consult more information or submit your complaint to the Alternative Consumer Dispute Resolution Entities, which you can find on the CNIACC website.

For more information, please contact us:
Hotel Santo Amaro
Rua Francisco Marto, 59
2495-448 Fátima (Portugal)
(+351) 249 530 170 (Chamada para rede fixa nacional)
info@sahotels.pt

Hotel Serra D'Aire
Rua Francisco Marto, 83
2495-448 Fátima (Portugal)
(+351) 249 530 175 (Chamada para rede fixa nacional)
reservas@sahotels.pt

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